Shipping policy

Free Shipping

All products purchased on our website enjoy free shipping. We typically use FedEx or UPS for delivery.

Multiple Packages

To minimize the risk of damage during transit, some products will be sent in two or three different parcels. 

Processing and Shipping Times

Processing Time: 2 business days, spanning from Monday to Friday, between 9:00 AM and 5:00 PM.

Shipping Time: 4 to 10 business days.

Local Pickup

If you prefer to pick up your order directly from our warehouse, please get in touch with us via the email.We will offer you with additional discounts and provide you with pick up docuement. 

Warehouse location:1550 S Grove Ave, CA6, Ontario, California 91761.

Email address:info@tenonerhome.com.  

Delivery Issues

If your package is delayed, lost, or damaged during shipping, please contact us immediately at info@tenonerhome.com. We will work with you to resolve the issue promptly.