Our door materials include solid wood, MDF (Medium Density Fiberboard), and Solid Hybrid Core, among others.

We do not recommend cutting the door as it may cause the damage. If you need a customized size, please contact us via info@tenonerhome.com.

Yes, our doors, made with top-notch materials and advanced techniques, ensuring excellent durability. They've passed strict quality checks, meeting industry standards.

Every door is carefully packaged for safe transport. Firstly, a thick bubble wrap covers the door to prevent scratches and minor impacts. Then, it's placed into a custom-sized cardboard box made of high-strength material, providing protection against crushing and transit damages.

Yes, we work closely with you to understand your specific requirements regarding size, style, color. We strive to create a door that perfectly complements your home’s aesthetic. Send your requirements to our email and we will contact you as soon as possible.

On our website, you can search for your preferred doors by keywords, select the products, and add them to your cart or purchase them directly. If you have any concerns, feel free to contact our online customer support.The site currently accepts Visa, MasterCard, Discover, and American Express. Payment via PayPal is also available.

Order cancellation or changes are usually possible before shipment. Once dispatched, alterations are more challenging. In such cases, contact us via email promptly.You can also refer to the "Refund Policy" for specific circumstances.

Our after-sales service includes the following aspects:
Warranty coverage for a certain period.
Professional installation guidance to ensure proper fitting.
Repair and maintenance services in case of damages or malfunctions.
Timely customer support to answer questions and address concerns about the products.

Best communication time: Monday to Friday 9:00 a.m. to 5:15 p.m. SCT
or Tel: +(01) 480 738 8807 / Mail: info@tenonerhome.com

Yes, we offer tiered discounts for bulk purchases:
Buy 5 doors and enjoy a 10% discount.
Buy 10 doors and enjoy a 15% discount.
Buy 15 or more doors and enjoy a 20% discount.
If you are a contractor or have a large-scale door purchase requirement, feel free to contact us via email. We would be happy to provide a custom discount code tailored to your needs.