Warranty
5-Year Warranty for Doors and Hardware - TENONER HOME
This Limited Warranty grants specific legal rights, which may vary by state. You may also have additional rights, depending on where you live.
Eligibility for Coverage
This warranty is valid only for the original purchaser of the product and is non-transferable to any subsequent owners or third parties.
How to File a Warranty Claim
To file a warranty claim, please contact us at info@tenonerhome.com. Include clear, high-quality images that demonstrate the issue with your product to help expedite the process.
Coverage Details
- Hardware Components:
- Door Products:
We provide a 1-year limited warranty on all our doors, covering manufacturing defects and material issues. However, this warranty does not cover:
(a) Misuse or improper handling of the product
(b) Failure to follow installation instructions or maintenance guidelines
(c) Unauthorized alterations or modifications
(d) Accidental damage, misuse, or abuse
(e) Normal wear over time (e.g., scratches, fading, etc.)
(f) Events beyond our control, such as accidents, natural disasters, or shipping-related damage.
(b) Failure to follow installation instructions or maintenance guidelines
(c) Unauthorized alterations or modifications
(d) Accidental damage, misuse, or abuse
(e) Normal wear over time (e.g., scratches, fading, etc.)
(f) Events beyond our control, such as accidents, natural disasters, or shipping-related damage.
Additional Notes
- Please inspect all products carefully before installation to ensure they meet your expectations.
- Shipping, installation, and removal costs are not covered by this warranty. This includes, but is not limited to, contractor or labor fees, transportation costs, and any other expenses associated with returning or installing the product.
Why Trust TENONER HOME？
At TENONER Home, we are committed to delivering high-quality interior doors and related products that combine expert craftsmanship with innovative design. With our comprehensive warranty, you can trust that your investment is fully protected. Whether you're choosing bifold doors, sliding doors, or other custom door solutions, we ensure exceptional quality and reliable customer support every step of the way.
At TENONER Home, we are committed to delivering high-quality interior doors and related products that combine expert craftsmanship with innovative design. With our comprehensive warranty, you can trust that your investment is fully protected. Whether you're choosing bifold doors, sliding doors, or other custom door solutions, we ensure exceptional quality and reliable customer support every step of the way.